About Us

ABOUT US

Leveraging Decades of customer service, help desk, and customer experience strategies, the TactFilter squad wants your team to WIN!

OUR APPROACH

 

You're only as good as your weakest link

 

Just a few negative customer experiences have the potential to wipe out years of great ones. Don't let a few bad apples ruin the lot - and you're business!

 

Let the TactFilter Team help you train your support staff to avoid these situations entirely and mitigate the damage should a negative experience occur.

  • Team Trainings
  • One to One Coaching Sessions
  • QA reviews and evalutions
  • Documentation Delivery
  • Process and Procedure Reviews
  • Cost Savings and Revenue Increases

OUR TEAM

 

Clancey Dollard

CREATOR OF THE TACTFILTER

 

More than 15 years of industry expertise. Passionate about customer service and experience

Trusted Advisors & Contributors

LEADERS IN THE INDUSTRY

 

Trusted collaboratros that provide decades of experience and know-how

OUR SKILLS

Consulting

Coaching & Training

QA and Documentation Delivery

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